The experts say:
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Aldermore Bank's savings accounts are a great option for those looking to maximize their savings. With a Which? Customer score of 71%, and a Which? Product score of 67%, customers can rest assured that they'll be getting a great service from Aldermore. Moreover, the bank is highly rated by Fairer Finance, with a Customer Experience Rating of 69% and a Ranking Out of 50 Savings Account Providers of 13. Despite not being recommended by Which?, these impressive ratings make Aldermore Bank worth considering for your savings needs!
What Aldermore Bank customers are saying right now:
The Good
- :white_check_mark: Great savings rates, particularly ISA rates, that are competitive and promptly increase in line with Bank of E. Base Rate.
- :smile: Clear and easy to use website.
- :thumbsup: Customer services are as good, if not better, than other 'Challenger' banks.
- :heart_eyes: Prompt correspondence in support of an ISA transfer that kept customers fully informed at every stage.
- :money_with_wings: Business account transactions mostly happen the next business day.
The Bad
- 🤔 Slow response times to customer enquiries.
- 😡 Lack of communication and follow-up.
- 🤬 Frustrating phone wait times.
Read more customer reviews of Aldermore BankAldermore Bank customer reviews summary
Aldermore Bank savings accounts have both positives and negatives. On the plus side, customers report competitive interest rates and an easy-to-use website. However, customer service delays are a significant downside, with some customers waiting for months to get an initial response. Nevertheless, many customers remain loyal to Aldermore Bank despite these issues. Overall, Aldermore Bank savings accounts score 6/10.
Is Aldermore Bank one of this year's Top 10 savings account providers?
