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Everything you need to know before you open a current account with Bank of Scotland!
Bank of Scotland's Classic Account is a decent contender in the current account market. It scores an impressive 76% in the Which? Customer Score and 65% in the Product Score, ranking 7th out of 21 current account providers. Unfortunately, it doesn't quite make the cut for a Which? Recommended Provider. Fairer Finance gives it 3 stars for its Star Rating and 67% for Customer Experience Rating. All things considered, if you're looking for a good all-rounder current account with decent customer service, Bank of Scotland's Classic Account could be worth considering.
Recent reviews of Bank of Scotland current accounts have been overwhelmingly negative, with customers complaining about poor customer service, unhelpful staff, and outdated website design. Many customers have reported being unable to access their money, having their claims denied without explanation, and being charged fees for services they did not receive. It is clear that the Bank of Scotland has failed to keep up with modern banking standards and provide a satisfactory experience for its customers. Overall score: 2/10
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