Bank of Scotland Savings Review

The experts say:

What Bank of Scotland customers are saying right now:

The Good

• 👍 Bank of Scotland is an old and reputable bank.
• 🤝 Customers have had positive experiences with customer service.
• 💰 The bank offers good interest rates on savings accounts.
• 📱 The bank has an app for convenient banking.
• 📞 Customer service is available via phone for inquiries.

The Bad

• 😡 Terrible customer service, frequently cutting off lines and hanging up on customers.
• 🤬 Unhelpful staff and unprofessional branches.
• 😤 Outdated website design and poor app chat experience.

Bank of Scotland customer reviews summary

The Bank of Scotland has been around for centuries, but recent reviews suggest its customer service is far from something to be proud of. With long wait times, complicated website designs and unhelpful staff, customers are left feeling frustrated and confused. Unfortunately, the bank does little to help customers in need, leaving many with no choice but to take their business elsewhere. It's a shame that such an old and reputable institution could be reduced to this state. Overall, Bank of Scotland savings accounts receive a score of 3 out of 10.