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Barclays Bank Current Account Review

This article was last updated:

Everything you need to know before you open a current account with Barclays Bank!

The experts say:

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Barclays Bank has a current account that is definitely worth considering. With a customer score of 70% and a product score of 74%, it ranks 19th out of 21 providers, making it a solid choice. Although it's not recommended by Which?, Barclays earns a respectable 3 stars from Fairer Finance, as well as an above average 61% customer experience rating. So if you're looking for a reliable current account, Barclays may be the perfect fit for you.

What Barclays Bank customers are saying right now:

The Good

  • :white_check_mark: Barclays Bank offers a convenient app which allows customers to authenticate documents online.
  • :smiley: Customers report friendly and helpful staff in branches.
  • :thumbsup: Barclays ISAs are recommended by the Sunday Times and Martin Lewis as top paying accounts.
  • :ok_hand: Barclays takes fraud seriously, checking transactions carefully.
  • :v:: Barclays is increasing their offering of digital banking services.

The Bad

  • 😡Barclays has unhelpful customer service, with long wait times and outdated practices.
  • 😤They have poor fraud protection measures, blocking legitimate transactions.
  • 😠They are uncompetitive and make it difficult for potential new customers to open accounts.
Read more customer reviews of Barclays Bank

Barclays Bank customer reviews summary

Barclays Bank current accounts have been receiving a lot of negative feedback from customers lately. Customers have complained about long wait times for phone calls, outdated practices, blocked transactions, and difficulty in opening accounts. It seems that this bank is falling short of its customers' expectations, and not providing the service they deserve. The overall score for Barclays Bank current accounts is 3/10.

Is Barclays Bank one of this year's Top 10 current account providers?