Barclays Bank Savings Review

The experts say:

What Barclays Bank customers are saying right now:

The Good

• 🤩Excellent customer service from cashier in branch.
• 🤗Quick and easy to open an account online.
• 👍Authentication process using the Barclays app is swift and efficient.
• 😎Direct customer support line available.
• 🤝Power of Attorney customers are catered for.

The Bad

• ⛔️ Barclays shut an account without providing help or notice.
• 🔒 Barclays locked customers out of their accounts, despite proof of identity.
• 😤 Outdated and inefficient practices lead to long wait times for customers.

Barclays Bank customer reviews summary

Barclays Bank savings accounts have been met with mixed reviews. Customers have complained of long wait times to speak with managers, outdated practices, and difficulty accessing their accounts. However, they have also praised the competitive rates offered by the bank and the helpful cashiers in branches. On balance, Barclays Bank savings accounts receive a score of 6 out of 10.