Charter Savings Bank Savings Review

The experts say:

What Charter Savings Bank customers are saying right now:

The Good

• ✅ Easy application process
• 😃 Very knowledgeable staff
• 😊 Good interest rates compared to competitors
• 💰 Substantial cash reserves
• 📱 Simple and intuitive online experience

The Bad

• 🤦‍♀️Incorrect interest rate, time wasting and long delays in obtaining funds.
• 🤯Poor customer service with accusations of upper vs lower case letter use.
• 🤬No reimbursement for lost interest, phone costs or time spent.

Charter Savings Bank customer reviews summary

Charter Savings Bank savings accounts offer a wide range of options with competitive rates of interest. Customers report that the application process is generally straightforward and many have praised the helpful customer service. However, there have been reports of delays in setting up accounts, as well as in withdrawing funds, which may be off-putting for some customers. On balance, Charter Savings Bank savings accounts are a good choice for those seeking a reliable bank with competitive rates, but customers should be prepared to wait a little longer for their funds than from other providers. Overall score: 7/10.