Chase Current Account Review

The experts say:

What Chase customers are saying right now:

The Good

• 👍The app is very easy to use
• 💰1% cash back on spending
• 🤑Competitive savings rates
• 🔔Notifications for transactions and upcoming payments
• 📲Innovative offers and incentives

The Bad

• 😡 Slow app compared to other online banks
• 😠 Savings rates are slow to be increased and not competitive when they do go up
• 😞 1% cashback on spending is a gimmick with many exclusions

Chase customer reviews summary

Chase current accounts have been given mixed reviews, with some people praising the app's ease of use and 1% cashback incentives, while others criticise the slow response to base rate rises and approval process. Despite this, many customers still report positive experiences, with competitive savings rates and notifications for upcoming payments. However, some customers have found that the card number is not visible on the card, which can be problematic when returning items. Overall, Chase current accounts get a 7/10 for their innovation and competitive rates, but could improve on their app experience and approval process.