Cynergy Bank Savings Review

The experts say:

What Cynergy Bank customers are saying right now:

The Good

• ✅Patient and knowledgeable staff
• 😃Friendly and polite customer service
• 🙂Supportive when resolving issues
• 🤝Understanding of customers' needs
• ✔Efficient problem-solving skills

The Bad

• 😡 Long wait times for customers to get a response.
• 😤 Issues with the online application and authentication process.
• 😒 Poor customer service from some staff members.

Cynergy Bank customer reviews summary

Cynergy Bank savings accounts have been getting mixed reviews from customers recently, with some praising their helpful customer service, and others finding the process of setting up an account to be an arduous task. However, overall the bank offers friendly and knowledgeable staff who are able to quickly solve any issues that may arise. With this in mind, we would give Cynergy Bank savings accounts a score of 8/10.

Frequently Asked Questions about Cynergy Bank

Is Cynergy Bank safe?

As Cynergy Bank is a member of the Financial Services Compensation Scheme (FSCS), deposits of up to £85,000 are guaranteed by the UK government. Cynergy Bank Limited is authorised by the Prudential Regulation Authority (PRA), and regulated by the PRA and the Financial Conduct Authority (FCA).

Who owns Cynergy Bank?

Cynergy Bank is owned by Cynergy Capital Limited. The biggest shareholder in Cynergy Capital Limited is the cash & carry entrepreneur Pradip K Dhamecha, who is also a non-executive director on Cynergy Bank's board. According to Companies House, Dhamecha holds between 25% and 50% of the shares and voting rights in Cynergy Capital Limited.

Where is Cynergy Bank Based?

Cynergy Bank has offices in London, Birmingham, Manchester, Edinburgh and Redhill, Surrey.