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First Direct Current Account Review

This article was last updated:

Everything you need to know before you open a current account with First Direct!

The experts say:

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First Direct's current accounts have been highly acclaimed by Which?, with an impressive 88% customer score and 80% product score, ranking second out of 21 current account providers overall. Not only is it a Which? recommended provider, but it also has a fair four star rating from Fairer Finance and a solid 68% customer experience rating. In short, if you're looking for a high quality current account, First Direct is definitely worth considering.

What First Direct customers are saying right now:

The Good

  • 👍Excellent customer service
  • 💯High security measures
  • 🤩User friendly app
  • 📲Secure key with phones
  • ➕Payment rounding up to go into savings pot

The Bad

  • 😤 Too many verification processes for transactions.
  • 😡 Poor savers interest rates.
  • 🤬 Difficulty navigating the app and transferring cheques.
Read more customer reviews of First Direct

First Direct customer reviews summary

First Direct current accounts have been met with great enthusiasm from customers, who have praised the efficient app, the helpful customer service and the ease of use. For those looking for a reliable banking service, it seems First Direct provides just that. With good rates and secure biometric access, customers can rest assured their money is in safe hands. We give First Direct current accounts a solid 9/10!

Is First Direct one of this year's Top 10 current account providers?