First Direct Savings Review

The experts say:

What First Direct customers are saying right now:

The Good

• 💯Excellent customer service
• 😊Straightforward security measures
• 😉Easy to speak to someone in the country
• 🤩Very helpful app
• 👌Great help and support from staff

The Bad

• 😠Verification process for each transaction is SO frustrating.
• 😞 Security checks can be inconvenient.
• 😡Poor savers interest rates are common.

First Direct customer reviews summary

First Direct savings accounts have been receiving rave reviews and have earned a solid 8/10. Customers are impressed with their easy-to-use app, secure double-checks to protect against fraud, friendly customer service, and helpful account name suggestions. Even technophobes have enjoyed the phone banking service, which has been a godsend for many. With all this in mind, it's no surprise that First Direct has remained a popular choice for customers over the years.