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Halifax Current Account Review

This article was last updated:

Everything you need to know before you open a current account with Halifax!

The experts say:

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Halifax's current accounts may not be the most highly recommended by Which?, but they still stand out in the crowd with a respectable 10th ranking out of 21 current account providers. With a Fairer Finance Star Rating of 4 Stars and 63% Customer Experience rating, it's clear that Halifax puts their customers first. And if that wasn't enough to win over customers, then the reward of 75% should seal the deal!

What Halifax customers are saying right now:

The Good

  • 😃 Halifax has a great fraud prevention system.
  • 😃 Customers are able to get money quickly after being approved for a loan.
  • 😃 They are willing to lend to customers who have been rejected by other banks.
  • 😊 Customer service is helpful and understanding when there is an issue.
  • 🙂 They are understanding of customers with disabilities who need help with their day-to-day living costs.

The Bad

  • 😡 Terrible customer service, not willing to help in difficult situations.
  • 😡 Unhelpful and unwilling to disclose why applications were rejected.
  • 😡 Refused to help with fraud prevention despite suspicious activity.
Read more customer reviews of Halifax

Halifax customer reviews summary

Halifax current accounts have been met with mixed reviews lately. Some customers have praised the bank's excellent fraud prevention system and quick turnaround time when approving applications, while others have expressed their frustration with the bank's lack of communication and customer service. Despite this, Halifax's commitment to protecting its customers from fraud makes it a desirable choice for those looking for reliable banking services. Overall, Halifax current accounts get a 7/10.

Is Halifax one of this year's Top 10 current account providers?