Halifax Savings Review

The experts say:

What Halifax customers are saying right now:

The Good

• ️⃣ Halifax have an excellent fraud prevention system 👍
• ️⃣ They were the only bank that would lend to one customer 🙌
• ️⃣ Quick and efficient processing of applications 🤩
• ️⃣ Supportive customer service team 💁‍♀️
• ️⃣ Open and willing to discuss any issues/concerns 🗣

The Bad

• 🤬 Bad management, not diffusing situations and making customers more angry.
• 🤯 Inappropriate questions asked during fraud checks and refusing to disclose why applications were rejected.
• 😡 Refusing to help victims of scams and closing accounts without warning.

Halifax customer reviews summary

From the reviews, it is clear that Halifax savings accounts offer a range of benefits for their customers. The fraud prevention system is particularly impressive, freezing cards when suspicious transactions are detected. Customers are generally pleased with the speed at which their applications are evaluated and approved, as well as the customer service. However, there have been some issues with people being asked inappropriate questions and accounts being unexpectedly closed. All in all, Halifax savings accounts offer great services to customers with good credit ratings, but they could work on improving their customer service and dealing with issues more efficiently. Score: 8/10