Lloyds Bank Current Account Review

The experts say:

What Lloyds Bank customers are saying right now:

The Good

• ✅ Easy online application process
• 😃 Arrival of card and pin within 2 days
• 😊 Good app design
• 😃 Funds protected by blocking system
• 😊 Been with Lloyds Bank since 1961 in some cases

The Bad

• 😠Long delays and archaic systems for disabled customers to access banking services.
• 😡Wash their hands of claims after an accident and poor customer service from Incident Management Solutions (IMS).
• 😤Poor customer service, impolite staff, and rushed conversations.

Lloyds Bank customer reviews summary

Lloyds Bank current accounts have faced a wide range of criticisms, from their lack of accessibility for disabled customers, to delays and issues with their online banking system. Despite the bank's long history, customers have reported feeling like they are nothing more than cash cows to the company. It is clear that there is a disconnect between Lloyds Bank and its customers, which could potentially lead to further issues in the future. Overall, Lloyds Bank current accounts receive a score of 3/10.