Marcus by Goldman Sachs Savings Review

The experts say:

What Marcus by Goldman Sachs customers are saying right now:

The Good

• 😊 Good rate of return
• 😊 Helpful customer service when phone stolen
• 😊 Straightforward account for savings
• 😊 Instant access payment usually works
• 😊 No problem opening accounts

The Bad

• 🤬 Terrible customer service and lack of help with locked accounts.
• 😡 Extremely slow payments and no weekend access to funds.
• 🤯 Opening accounts without customers' approval and blocking existing accounts.

Marcus by Goldman Sachs customer reviews summary

Marcus by Goldman Sachs savings accounts have been met with mixed reviews from customers. Many have had positive experiences, praising the good interest rates and customer service when their phone was stolen. However, some customers have experienced extreme difficulty in withdrawing their funds or resolving customer support issues, with many reporting that customer service is virtually non-existent. The lengthy process of transferring funds has also been highlighted as a major issue. I would give Marcus by Goldman Sachs savings accounts a 6 out of 10.