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Metro Bank Savings Review

This article was last updated:

Everything you need to know before you open a savings account with Metro Bank!

The experts say:

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Metro Bank is a great choice when looking for a savings account, as they have scored an impressive 67% with Which? in customer satisfaction and 73% in product satisfaction. They are not recommended by Which?, but they still rank 16 out of 30 providers, showing that they still offer a good service. Fairer Finance also gives them an equally impressive rating of 65%, ranking them 24 out of 50 providers. All in all, Metro Bank offers a great savings account solution that will leave you satisfied with the quality of service you receive!

What Metro Bank customers are saying right now:

The Good

  • 👍 Smooth and easy account opening process
  • 😃 Kind and helpful staff
  • 🤩 Star customer service
  • 🎂 Generous birthday surprises
  • 💯 Highly approachable and helpful

The Bad

  • 🤬 Worst bank ever, terrible customer service and lack of knowledge.
  • 😡 Rude, racist behavior and no response to emails.
  • 😠 Shocking experience with no support or help.
Read more customer reviews of Metro Bank

Metro Bank customer reviews summary

Metro Bank savings accounts have earned rave reviews due to their customer service, ease of use, and accessibility. Customers have been particularly impressed with the helpfulness of staff and the reduced number of documents required for account opening. The convenient online banking system and phone app have also been praised. Overall, Metro Bank savings accounts get a 9/10 for their exceptional service and user-friendliness!

Is Metro Bank one of this year's Top 10 savings account providers?