Need help? For AI financial guidance, click here to Ask Marvin

Monzo Bank Savings Review

This article was last updated:

Everything you need to know before you open a savings account with Monzo Bank!

The experts say:

💬

Monzo Bank is a great choice if you're looking for a savings account to store your hard-earned cash! Their customers have given them an impressive 80% approval rating, and the Which? Product score of 59% backs this up. They aren't recommended by Which? as one of the top 30 savings account providers, but they still rank quite highly in the Fairer Finance Customer Experience Rating with 65%. Plus, Monzo Bank comes in at 25th place out of 50 on Fairer Finance's list of savings account providers. All in all, it's a great option for anyone looking for a reliable, secure place to keep their money!

What Monzo Bank customers are saying right now:

The Good

  • ✅Intuitive and helpful account setup
  • 💳Easy to navigate banking app
  • 📱Phone insurance included with premium account
  • 🤝Friendly customer service with swift responses
  • 💰No fees for cash withdrawal

The Bad

  • 🤦‍♂️ Terrible Customer Service, Unhelpful Scripted Answers, No Quick Solutions.
  • 😡 Unexpected Fees, No Overdraft Offered, Complicated Processes.
  • 👎 Poor Professionalism, Non-Existent Customer Service, Low Blows.
Read more customer reviews of Monzo Bank

Monzo Bank customer reviews summary

Monzo Bank savings accounts have been praised as being a convenient and intuitive way to manage finances. Many customers have given rave reviews about the customer service, with swift responses and friendly staff. Monzo also offers a range of great features, like Monzo Me and Splitting Bills, which make it a great choice for those who want an uncomplicated and helpful banking experience. However, some customers have reported hidden fees for cash withdrawals, so don't forget to read the small print! Overall, Monzo Bank savings accounts provide a great experience, earning an 8/10.

Is Monzo Bank one of this year's Top 10 savings account providers?