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Nationwide Building Society Current Account Review

This article was last updated:

Everything you need to know before you open a current account with Nationwide Building Society!

The experts say:

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The Nationwide Building Society FlexAccount is a decent enough option for those looking for a current account. It scores an impressive 79% on the Which? Customer Score, and 65% on the Which? Product Score, putting it at 6th out of 21 in the rankings. While this isn't enough to earn it a 'recommended provider' status, it still earns 3 stars from Fairer Finance's Star Rating system and a respectable 66% Customer Experience rating. All in all, it's not the most exciting current account out there, but it should do the job just fine.

What Nationwide Building Society customers are saying right now:

The Good

  • 🔹Friendly and understanding staff
  • 🔹Helpful and knowledgeable team
  • 🔹Provide great service
  • 🔹Simple and efficient online banking
  • 🔹Fair and reasonable bank

The Bad

  • 🤬 Absolutely disgraceful customer service and unhelpful policies.
  • 😡 No chance of talking to a human, only robotic service.
  • 💩 Ignored customers' complaints and evidence and never repaid funds.
Read more customer reviews of Nationwide Building Society

Nationwide Building Society customer reviews summary

Nationwide Building Society current accounts have been met with generally positive reviews, with customers citing friendly staff and convenient online banking. Despite some customers complaining about their customer service and security systems, the overall consensus is that the accounts are reliable and a good option for those looking to manage their finances. Overall, Nationwide Building Society current accounts score an 8/10.

Is Nationwide Building Society one of this year's Top 10 current account providers?