Nationwide Building Society Savings Review

The experts say:

What Nationwide Building Society customers are saying right now:

The Good

• :thumbsup:Very friendly and understanding staff.
• :smiley:Always smiling and laughing, keen to help.
• :ok_hand:Online banking is simple and without issue.
• :satisfied:Apologised for handing over funds to broker.
• :grin:Face to face branch visits are productive.

The Bad

• 🤬 Absolutely disgraceful organisation - blocked account, 90 minutes to release it, policy not customer service 🤯 No chance of talking to a human, robotic questioning, hangs up multiple times 🤭 Ignored evidence, never repaid funds, totally ignore complaints

Nationwide Building Society customer reviews summary

Nationwide Building Society savings accounts have been receiving a mix of reviews from customers. While some have found the service to be fair and reasonable with helpful staff and an easy online banking system, others have reported difficulty in achieving their desired goals, long wait times and a lack of human interaction. Customers also highlighted issues with security systems, inadequate interest rates and unhelpful customer service. Overall, Nationwide Building Society savings accounts receive a score of 6/10.