Paragon Bank Savings Review

The experts say:

What Paragon Bank customers are saying right now:

The Good

• ✅ Easy to use
• 😊 Prompt payment of money
• 🤩 Product innovation and competitive rates
• 😁 Willing to consider each case on its merit
• 🙌 Expert experience in specialist lending

The Bad

• 😡 Inefficient customer service, long wait times to talk to a human on the phone
• 😡 Unable to send replacement passwords, IT department fails to contact
• 😡 Long processing times, missed own cut off date, incorrect information given

Paragon Bank customer reviews summary

Paragon Bank savings accounts offer a reliable and straightforward experience, with excellent rates of interest and no bombardment of offers or rubbish deals. However, their customer service falls short, with long waits to speak to someone on the phone and several reported cases of incorrect information given. For those looking to open accounts by post they'd be wise to check their own deadlines as Paragon may not meet them. All in all, Paragon Bank savings accounts are a reliable option but their customer service needs improving. Score: 6/10