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Everything you need to know before you open a current account with Royal Bank of Scotland (RBS)!
The Royal Bank of Scotland's current accounts have had a bit of a rollercoaster ride in the world of personal finance. According to Which?, they earned a decent Customer Score of 72%, along with a Product Score of 55%, and ranked 16th out of 21 current account providers. Unfortunately, this wasn't quite enough to earn them the coveted 'Recommended Provider' stamp from Which?, but they did still manage to snag a solid 5-star rating from Fairer Finance for their Customer Experience. And if that wasn't incentive enough, RBS also offers rewards on its accounts - not too shabby indeed!
Royal Bank of Scotland (RBS) current accounts have been met with widespread disappointment from customers. Poor customer service, lack of authorisation codes, unhelpful staff and long queues have been reported. It appears that customers are unable to rely on Royal Bank of Scotland (RBS) for their financial needs. The bank has failed to provide its customers with a satisfactory experience, leaving them feeling frustrated and helpless. Overall score: 2/10.
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