Royal Bank of Scotland (RBS) Savings Accounts

The experts say:

💬

The Royal Bank of Scotland (RBS) has a lot to offer customers who are after a great savings account. With an impressive Which? Customer score of 62%, customers can be sure that their money is in safe hands. The Which? Product score also stands at 62%, and RBS was not recommended as one of the top providers, but still achieved a respectable 27th ranking out of 30 providers. The Fairer Finance Customer Experience Rating was 66%, and they had a 22nd ranking out of 50 providers - making them one of the higher-scoring banks in terms of customer satisfaction. All in all, you can't go wrong with an RBS savings account!

Apply for a savings account with Royal Bank of Scotland (RBS)

What Royal Bank of Scotland (RBS) customers are saying right now:

The Good

✅ Great staff at the Edgbaston and Birmingham City Centre New Street branches. 🤗
✅ Many better options out there for business accounts. 🤝
✅ Some face to face cashier options available. 💳
✅ Funds can be transferred upon request. 💸
✅ Professional service from the bereavement team. 🙏

The Bad

😡No response to customer service inquiries or complaints.
😤Unhelpful staff in branches, long queues.
😡No human contact, endless loops when trying to contact by phone.

Royal Bank of Scotland (RBS) customer reviews summary

Savings accounts with Royal Bank of Scotland (RBS) have been met with an array of experiences by customers. Many have complained of long wait times and difficulty in reaching customer service, while others have experienced difficulties with authorization codes, bereavement services, and the bank’s maintenance schedule. Ultimately, customers have expressed dissatisfaction in the level of service they’ve received from RBS. Overall, I would rate Royal Bank of Scotland (RBS) savings accounts a 4/10.

Is Royal Bank of Scotland (RBS) one of this year's Top 10 savings account providers?

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Royal Bank of Scotland (RBS) Savings Review

Robin Banks