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Santander Current Account Review

This article was last updated:

Everything you need to know before you open a current account with Santander!

The experts say:

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Santander's 1-2-3 Current Account is a solid choice for those looking for a dependable, no-frills current account. While it may not be the most exciting option out there, its 73% customer score and 66% product score from Which? make it one of the top 14 current accounts available in the UK. Fairer Finance also gives the account an impressive 5-star rating and 55% customer experience rating, making it a safe bet for your banking needs.

What Santander customers are saying right now:

The Good

  • ❤️ Great customer service always provided
  • 📞 Quick response to queries when called
  • 💰 Offers competitive rates
  • 🗝 Security and safety measures in place
  • 📈 Variety of services available

The Bad

  • :no_entry: Locks customers out of accounts for no reason and without explanation. :no_entry: Dreadful customer service and unhelpful robots. :no_entry: Poor communication, rude and incompetent staff, unreliable apps.
Read more customer reviews of Santander

Santander customer reviews summary

Santander current accounts have been receiving mixed reviews from customers, with some praising their friendly customer service and others decrying their inconvenient and inefficient banking processes. Customers have reported being blocked out of online banking for no reason, long wait times on the phone, and rude treatment in branches. It's clear that there is still work to be done for Santander to improve their customer experience. Overall, Santander current accounts receive a score of 5/10.

Is Santander one of this year's Top 10 current account providers?