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Santander Savings Review

This article was last updated:

Everything you need to know before you open a savings account with Santander!

The experts say:

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Santander is a great choice for your savings account needs! With a Which? Customer score of 67%, their products are highly rated with a Which? Product score of 70%. Fairer Finance also gave them a Customer Experience Rating of 55% and ranked them 46th out of 50 savings account providers. Santander may not be the Recommended Provider according to Which?, but they still came in at 17th place out of 30 savings accounts providers, so you can trust that your money is in good hands!

What Santander customers are saying right now:

The Good

  • ✅Friendly and patient customer service :smiley:
  • ✅Quick response to queries :thumbsup:
  • ✅Strong security measures :lock:
  • ✅Good online banking app :computer:
  • ✅Refurbished branches with improved customer service :construction_worker:

The Bad

  • 😐Accounts locked out for no explication and with no resolution.
  • 😤Rude, incompetent customer service.
  • 🤬Poor communication and flaky apps.
Read more customer reviews of Santander

Santander customer reviews summary

Santander savings accounts have left customers feeling less than satisfied, with reports of dreadful customer service, account blocks and long wait times. Despite the occasional pleasant experience, most customers are opting to move on from Santander in search of better service and convenience. For those looking for a reliable savings account, Santander may not be the best option. Score: 3/10

Is Santander one of this year's Top 10 savings account providers?