Yorkshire Building Society Savings Accounts

The experts say:

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If you're on the lookout for a good-value savings account, the Yorkshire Building Society is worth considering. As they're a mutual organisation, they don't have shareholders to satisfy, meaning they can pass on more value to their customers in the form of better rates. In an expert review by Which?, Yorkshire Building Society scored 66% for customer satisfaction and 73% for product quality, ranking it No. 22 out of the 30 providers Which? reviewed. It performed even better in Fairer Finance's Customer Experience Ratings, with a score of 71% placing it 10th out of 50 providers. Overall, experts rate Yorkshire Building Society as a solid choice when it comes to savings accounts. But how do Yorkshire Building Society's customers review it? Read on to find out.

Apply for a savings account with Yorkshire Building Society

What Yorkshire Building Society customers are saying right now:

The Good

✅ Excellent customer service
😊 Very straight forward process
🤩 Funds into account in 2 hours
👍 No problems, no complications
💯 Diversity in the workplace

The Bad

🤦‍♀️ Dismissive attitude from Head Office when concerns raised.
😟 Security and customer service very poor.
🙄 Takes 8 weeks to receive a response from Customer Relations team.

Yorkshire Building Society customer reviews summary

Yorkshire Building Society savings accounts have been met with mixed reviews. On one hand, some customers have reported that the process of opening an account and transferring money was quick and easy, while others found it to be slow and outdated. Some customers were satisfied with the level of customer service they received, while others found it to be dismissive and unhelpful. Despite a few hiccups along the way, Yorkshire Building Society savings accounts bring convenience to those who need it. Overall, 6/10.

Is Yorkshire Building Society one of this year's Top 10 savings account providers?

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Robin Banks